At win63, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Philippine Data Privacy Act of 2012.
These six principles guide how win63 handles every piece of personal data entrusted to us by Filipino players.
win63 only collects the personal data that is strictly necessary to provide our services, comply with PAGCOR regulations, and meet our obligations under Philippine law. We do not collect data for the sake of it — every data point has a clear, documented purpose.
win63 will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate and improve the win63 platform and to comply with our legal obligations. This is a firm commitment, not a marketing promise.
All data transmitted between your device and the win63 platform is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks. Sensitive data at rest is encrypted using AES-256. Your financial and personal information is safe with win63.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, delete, and port your personal data. win63 has clear processes in place to honor every data subject request within the timeframes required by law.
win63 does not keep your data indefinitely. Retention periods are defined for each data category based on legal requirements, regulatory obligations, and operational necessity. When data is no longer needed, it is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, win63 will notify the National Privacy Commission (NPC) within 72 hours and will inform affected players without undue delay, as required by Philippine law.
Under the Philippine Data Privacy Act of 2012, every win63 player has the following rights with respect to their personal data. win63 is committed to honoring each of these rights promptly and without unnecessary barriers.
To exercise any of these rights, contact our Data Protection Officer at [email protected] (plain text — not a clickable link). We will respond within fifteen (15) business days.
You have the right to know what personal data win63 collects about you, why it is collected, and how it is used — before or at the time of collection.
You may request a copy of the personal data win63 holds about you at any time. We will provide this in a commonly used electronic format.
If any personal data win63 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You have the right to receive your personal data in a structured, machine-readable format and to transmit it to another controller where technically feasible.
You may object to the processing of your personal data for direct marketing purposes at any time. win63 will cease such processing upon receipt of a valid objection.
This Privacy Policy ("Policy") describes how win63 ("win63," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("Player," "User," "you") who access or use the win63 online gaming platform at https://win63.one and all associated services. This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.
1.1 win63 is an online gaming platform operating under PAGCOR guidelines and accessible at https://win63.one. For the purposes of the DPA, win63 acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.
1.2 win63 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and with the DPA. Contact details for the DPO are provided in Section 15 of this Policy.
This Policy applies to all personal data collected through the win63 website, mobile platform, customer support channels, and any other win63 service touchpoints.
2.1 win63 collects the following categories of personal data from players and website visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (PhilSys, passport, driver's license, SSS/GSIS, PRC, voter's ID) | Yes |
| Contact Data | Philippine mobile number, email address, residential address (city/province) | Yes |
| Financial Data | GCash number, Maya account reference, bank account details (for withdrawals), transaction history | Yes |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic |
| Usage Data | Games played, bets placed, win/loss history, session duration, feature interactions | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with win63 | When applicable |
| Verification Data | Copies of government-issued IDs, selfie photos submitted for KYC verification | For withdrawals |
2.2 win63 does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless specifically required by law or regulation.
3.1 win63 collects personal data through the following means:
3.2 win63 does not purchase personal data lists from third-party data brokers or marketing companies.
4.1 win63 uses your personal data for the following purposes:
win63 will never use your personal data to make fully automated decisions that produce significant legal effects on you without human review, except where required by law.
5.1 win63 processes your personal data on the following legal bases as recognized under the DPA and its IRR:
6.1 win63 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
6.2 All third parties with whom win63 shares personal data are required to handle that data in accordance with the DPA and win63's data protection standards.
7.1 win63 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
7.2 You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the win63 platform.
7.3 win63 does not use third-party advertising networks or cross-site tracking technologies that share your data with external advertisers.
8.1 win63 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with win63's data disposal procedures.
9.1 win63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:
9.2 While win63 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your win63 account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
In the event of a personal data breach that poses a real risk to your rights, win63 will notify the NPC within 72 hours and will inform affected players without undue delay.
10.1 The win63 platform is strictly intended for persons aged 21 years and above. win63 does not knowingly collect personal data from any person under the age of 21.
10.2 If win63 becomes aware that personal data has been collected from a person under 21 years of age, it will immediately suspend the relevant account, delete the personal data, and refund any deposits made, with any winnings forfeited in accordance with the win63 Terms & Conditions.
10.3 If you believe that a person under 21 has registered a win63 account, please contact our support team immediately at [email protected].
11.1 To exercise any of your rights under the DPA (as summarized in the "Your Data Rights" section above), please submit a written request to win63's Data Protection Officer using the contact details in Section 15.
11.2 win63 will acknowledge your request within three (3) business days and will respond substantively within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, win63 may extend this period by a further fifteen (15) business days, with prior notice to you.
11.3 win63 will not charge a fee for processing data subject requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
11.4 If you are not satisfied with win63's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12.1 win63 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, cloud infrastructure providers), win63 ensures that such transfers are subject to appropriate safeguards as required by the DPA, including contractual data processing agreements that impose data protection standards equivalent to those required under Philippine law.
12.2 win63 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
13.1 The win63 platform may contain links to third-party websites or services (for example, payment processor portals). This Privacy Policy applies only to the win63 platform. win63 is not responsible for the privacy practices of any third-party website or service, and we encourage you to review the privacy policies of any third-party sites you visit.
14.1 win63 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, win63 will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
14.2 The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the win63 platform after the effective date of any update constitutes your acceptance of the revised Policy.
14.3 The current version of this Policy is always available at https://win63.one/privacy-policy.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or win63's handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer — win63
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the win63 platform
15.2 You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that win63 has not handled your personal data in accordance with the DPA.
Your data is protected. Your privacy is respected. Now it's time to enjoy the best online gaming experience in the Philippines — live casino, PBA sports betting, slots, bingo, and more. Join over 500,000 Filipino players who trust win63.
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